Small Business Disaster Preparedness in the 21st Century

Would you know what to do if your business was affected by a natural disaster tomorrow? Do you have the communications channels and plan in place to take action, or would you simply panic and stop the presses? Many small business owners can’t afford to be closed for even one day. Social media is not only a marketing tool, but it can be a lifeline in today’s modern society.

Recent natural disasters have taught us many things about how interwoven technology is in our 21^st century world. Hurricane Sandy was the first widespread natural disaster in U.S. history that showed us how our social networks can help us and our businesses survive and thrive in the wake of a crisis.

Examples abound both during and after Hurricane Sandy about people and businesses reaching out on social media sites such as Twitter and Facebook to get help and offer relief. Nonprofits like Invisible People used Twitter to reach out to homeless shelters and gather its resources to help obtain generators and food for the less fortunate. An animal shelter that posted about structural damage to its facilities on Facebook got 30 volunteers to come out and repair the damage. Over a dozen restaurants in one city banded together to provide Sunday night dinner for its community and used Facebook to spread the word.

Making a plan now for your procedure during a crisis or emergency situation can mean the difference between survival and greater loss. Obviously, safety and family come first for both you and your employees. Once everyone is secure, have a plan for working off-site, accessing the Internet and staying abreast of the latest information. Many federal, state and local agencies have social media accounts that will be updated frequently to help you stay informed. If you’ve built out a couple of social media channels for marketing purposes, you can also keep your customers updated and let them know when you are operational and available for support. Note, however, immediately after a natural disaster is not the time for promotional messages, but it can be an effective way to bridge your company and your community during difficult times. So what are you waiting for? Go make your plan!

I Have a Dog Grooming Business; Can I Work with Ten Golden Rules?

Before today, most small business owners who wished to work with an agency would hear an answer they didn’t like – either it was cost-prohibitive or the agency lacked the scalability to work with smaller accounts. As a sign of the times, Ten Golden Rules is changing all that with new online marketing packages specifically created for small and medium-sized businesses that want to harness the power of the Internet to grow their businesses.

As a business owner, finding time to keep up with the ever-changing world of Internet marketing can be challenging. From Social Media to Pay-Per-Click (PPC) advertising to creating a competitive website, navigating the online world can be confusing if not a bit overwhelming. With these new services from Ten Golden Rules, you can now have access to the processes developed for larger companies, like hospitals and universities, without breaking your budget.

Simply visit the website and click on the service you’re most interested in. The entire process is automated for convenience and efficiency, and draws on almost a decade of knowledge from in-market testing and today’s best practices.

Do you do any of your own Internet marketing for your small or medium-sized business? Tell us about it in the comments below.

Social Media for Small Businesses

Sarah Evans - the face of PR Newswire - had one of my favorite posts this weekend:









As an Internet marketer, I have to agree. Not everyone, and everything, needs a Facebook fan page, or a Twitter account, for that matter. Let's face it - it can get annoying. However, social media does have its place in the Web marketing toolbox. And especially for small businesses on a limited budget, social media can be effective - if it's used properly.

According to a recent article in eMarketer, lead generation is the biggest benefit social media brings to small businesses. Other benefits as listed in the "Small Business Marketing Forecast 2010" from Ad-ology include:


















Like any marketing or advertising campaign, social media efforts need to focused, with a clear strategy and measurable goals. Unfortunately, most small businesses face several challenges when it comes to using social media effectively, including a lack of education and/or the necessary resources to use the channel effectively.

So, before you build that Facebook page or create your Twitter account, think about what you want to accomplish... If you aren't sure what, how or where to begin, get some help from an expert. As we've seen in many instances, a misstep in the social media world can cause more harm than good. By engaging someone familiar with the channel to help you get started, you'll reduce the risk of a foux paux, as well as the learning curve, and see results faster.